FAQs
Is the shipping free?
Yes — we offer free shipping on orders above a certain amount (e.g., ₹1500) and worldwide shipping options depending on location.
When will I receive my item?
✔ Orders are usually processed and dispatched within 4–10 business days.
✔ Delivery times depend on your country/region and courier partner.
Can I change or return my item?
✔ You can return unused and unopened items within 7 days of delivery if eligible.
✔ Items must be unused and in original packaging.
✔ Return shipping charges may apply.
Are your products authentic?
✔ All Rudrakshas and gemstones are 100% authentic and certified (lab report or expert verification).
✔ Each Rudraksha bead is hand-verified for natural mukhis.
Do you provide certificates?
✔ Yes — Rudraksha and gemstones come with authenticity certificates to prove they are genuine, natural, and un-treated. (Typical in this industry)
How should I care for my Rudraksha?
✔ Rinse with plain water if needed. Do not use soap or chemicals.
✔ Occasionally apply natural oil (mustard/sandalwood) to preserve texture and energy. (Common guidance)
Can I wear Rudraksha and gemstone together?
✔ Yes — they can be worn together, but it’s best to consult an astrologer for personalized recommendations based on your horoscope.